If style and comfort married, their offspring would be the elegant clothing found in this popular Old Town boutique. 
story and photos by Denise Jacobs

Keenan has a most faithful following for good reason. While shopping for her Old Town BSL store, Keenan keeps in mind her returning customers’ taste in jewelry and color palette. You could say that Keenan carries both the basics and the flair, and her customers provide the style. 
​
“Sometimes I add a little persuasion,” Keenan says, “and coax a woman into trying on something outside her comfort zone. It’s really rewarding when that works out and a woman falls in love with a new look.” 

Thanks to Keenan’s extensive line of clothing, shoppers can choose from among the super chic, the subtle boho, classic black and white, and neutral flesh tones without sacrificing their personal style. From old standby brands like Flax and Matchpoint to Cut Loose, April Cornell, and Fridaze, Keenan carries the biggest and best line of Flax, wrinkle-resistant linen, and knits on the Mississippi Gulf Coast.  
​
Between Keenan’s labels, her fashion knowledge, and her superpower buying skills, it is quite possible to build a strong foundation of timeless pieces that can be paired with almost anything in a woman’s closet. 

“People come into the store from all over the country,” Keenan says. “And they often ask my sales clerks about the store’s buyer.  ‘Who does the buying?’ they ask.  The clerks point toward me, and, of course, I always look like I just fell off the turnip truck. Regardless—I’ve always liked putting things together. When I go to market, I don’t consider the trip a success unless I can come back with one or two pieces that will knock your socks off.” 

Lots of local California Drawstrings customers wanted to get in on the action when they learned about this article. Kat Fitzpatrick, a local visual artist, modeled several jackets purchased from California Drawstrings through the years, each of them perfectly coordinated with a simple linen top and pants, also from California Drawstrings. Fitzpatrick’s jackets fall in the “knock your socks off category.”  Members of a local book club - Club Nouveau - dressed in California Drawstrings attire for their most recent gathering. 

By the time this story runs, new fall linens—a little heavier fabric in darker hues than typically worn in the summer—will have arrived. Shoppers will find a lovely linen tunic dress for sunny days, linen trousers, and linen jackets—all beautifully accessorized with Keenan’s choice of scarves and accessories. Stop by and find your bling - or your bliss! ​

In today's convoluted and rapidly changing tax world, it's critical to have an accountant who keeps up with the new laws.  But having one who can actually explain how the regulations affect you - in plain English - is even better. 
- story by Ellis Anderson 

​That’s the reason one of the firm’s core offerings now is small business advisory services.  If someone is starting up a new enterprise, they can make an appointment with Rigby.  During the session, they’ll discuss what type of entity to form (corporation? sole proprietorship? LLC?), decide which bookkeeping method to use, even talk about marketing strategies.  The firm can then prepare most – if not all – of the required paperwork for the entrepreneur. 
 
When a small business owner is ready to expand, Rigby can analyze and assess partnerships, legal issues and tax consequences. 
 
Small businesses can also look to the firm for Quickbooks assistance and support.
 
“The Quickbooks software has become the dominant program for bookkeeping, yet small businesses, even individuals, often need our help,” Rigby says.  “They might come to us with a one-time problem.  Or they might sign up for monthly or quarterly services.”

​Rigby notes that Quickbooks is a bookkeeping program only.  There’s a big difference between bookkeeping and accounting. Accounting is the necessary review and adjustment of your books for income tax preparation.
 
“We can teach clients to do their own bookkeeping, but we can’t teach them to do their own accounting,” says Rigby.  
 
In the past year, major changes in the tax laws have kept Rigby and his staff studying and reviewing the laws.  In the most recent tax season, he took extra time with clients who might be impacted by the new laws.  In the meeting where he delivered their returns, he discussed in detail how the new tax laws would affect their taxes going forward.  In most cases, he even worked up a projection of how their return would have looked under the new laws. 
 
Rigby asserts that the new tax law hasn’t changed much for the typical taxpayer.  The changes result in smaller savings than many expected.  In some cases, people will actually pay more.
 
For example, many entertainment expenses are no longer deductible under the new laws.  Rigby felt this single change alone would affect numerous clients, so he wrote a short article about it to post on his website blog.   He writes understandable takes on accounting and tax topics – short reads that deliver need-to-know information.  

​Rigby also offers individual financial advice, although he stresses that he’s not an investment advisor.
 
“But I’m here to listen and consult with clients about their particular financial situation, including retirement planning,” he says.  “I’m happy to help them consider different aspects they hadn’t thought of and become more confident in their financial decisions.”
 
As an example, Rigby says someone may have inherited a piece of rental property. “I’ll ask them to consider whether they want to be a property manager or a landlord.  Some people hate it and others don’t mind it at all.  I can offer insights based on my experience dealing with so many people and situations through the years.” 
 
Another core service is specialized auditing – something most small-town firms don’t offer. The CPA explains that these type of audits are called Financial Statements and Compliance audits.  All government entities (think libraries, senior citizens programs, water and sewer, etc.) are required by law to have an annual audit provided by an independent firm.  Non-profit organizations are required to have them too, although only some are audited annually.
 

“Auditing is a very specialized area and requires extended continuing education to  be able to provide these services,” Rigby says.  He’s also extremely knowledgable about non-profit organizations and routinely advises them on a pro-bono basis.  
 
Tax preparation, of course, is another major arm of the accounting firm, and Rigby has worked hard to systemize the process over the years, so customers know exactly what information they need to provide and how much they’ll be paying for the preparation – up front. 
 
Last year during tax season, Rigby opened a second office in Diamondhead.  The response was so promising, now the office is open throughout the year.  Gerald Rigby is collaborating with his brother, Quinn Rigby – who’s a CPA in Gulfport - to keep the office staffed full time. 

​The Diamondhead office offers the same full range of services as the Bay location and clients there can also meet with  Gerald to take full advantage of his financial expertise – and communications skills. 
 
“Explaining complex financial issues that clients wouldn’t normally understand is an ability that takes time to develop,” Rigby says.  “I enjoy the process - and the interaction I have with clients.

"And you have to enjoy something if you’re going to be good at it.” 

This combination antique store/tea room is one of the most unusual (and vast!) shops on the entire Gulf Coast, featuring 75 dealers, a huge variety of teas and made-from-scratch treats.  
- story and photographs by Lisa Monti

Customers on Ulman appreciate the shop’s dual appeal, whether they come in for high tea or an heirloom. They can take a break from shopping to enjoy a freshly made dessert, and or sip their favorite tea while browsing. And there’s plenty to take in, with quality merchandise from 75 sellers (plus Young).
 
The collection draws buyers from all over the United States and far reaching places such as China, Taiwan, England and Russia. When it’s snowy up North, the shop sees loads of Canadians and Midwesterners visitors.
 
It seems every bit of space in the former floral shop’s rambling layout is filled with vintage, nostalgia and antique pieces. There’s fine furniture of all sizes and functions, show-stopping chandeliers hanging overhead, tabletops showcasing china and glassware, beautiful jewelry, silver pieces and children’s toys. The adjacent Quonset hut houses large pieces of furniture and all sorts of furniture, lighting and other finds.

The tea service, managed by Missy Geisel, Sylvia’s assistant, serves desserts and drinks from Tuesday to Saturday from 10am to 3pm.  The menu for High Tea Windsor and a Children’s Tea Party includes finger sandwiches, quiches and chocolate covered strawberries. 
 
“We do celebrations and private parties including showers and family reunions,” said Sylvia. “We cook everything fresh and healthy from scratch.” You can get desserts and drinks to go, as well as the popular soups and potato salad.
 
The main dining room seats 35. The private dining room seats 20. Just outside is the Tea Garden and deck, which can accommodate 30-plus. The centerpiece of the welcoming garden is the registered Live Oak named Heavenly Tea Garden. ​

​Sylvia said a favorite tea choice is the Earl Grey Moonlight, a combination of sweet, creamy and citrusy. Unusual flavors like White Cucumber and Fox Trot (chamomile and pepperminty) are served alongside other favorites like Ginger Peach and Cranberry. Scones with fresh lemon curd also are available to enjoy with about a dozen kinds of teas.
 
Over four years, Antique Maison Ulman Tea Room has earned a reputation for its savvy pairing of quality antiques and tasty tea room. 
 
“Customers have told me this is the only store like it from Texas to Florida,” said Sylvia. 

Hours:
10am to 5 pm,  Monday - Saturday
Dining: Tuesday - Saturday, 10 am to 3 pm
Private parties and events by reservation
High Tea reservations 2 days prior to event

This solo-practice dentist offers everything from fillings to crowns to cosmetic enhancements, all in a hometown office where everyone knows your name - and your smile. 
- story by LB Kovac

He was inspired to pursue his career by a friend of the family, a dentist, also from Mississippi. “He was left-handed,” says Dr. Conaway, “and I was left-handed. It just seemed important.”He went on to study dentistry at the University of Mississippi in Jackson and completed a one-year training residency before he looked to set up his own business.

His love for his home state and its people was part of the reason he decided to start his practice right here in Bay St. Louis almost thirty years ago. “My college roommate (at Ole Miss) was from Bay St. Louis,” he says. “When I was looking to start my own practice, I came to visit and saw that the area needed a dentist, and I put two and two together.” The local beaches and vibrant local culture couldn’t have hurt either.

And Bay St. Louis was a great place to put down roots. When he started his practice in 1990, it “was before the casinos were around,” he says, as well as before Hurricane Katrina hit. “The little town has changed dramatically over the years – for the better.”

Dentistry has changed as well. ​

Back in 1990, wire bracket braces were the norm when it came to tooth alignment. And electronic braces, hardware that had tiny chips that individually regulated how much pressure was applied to each misaligned tooth, were the so-called “future” of dentistry. Space-age devices like that have long since been abandoned in favor of invisible incremental alignment aids like Clear Aligner. 

The end of the millennium also marked a downturn for a particular type of dentistry – the solo practice. Due to economic pressure, many dentists have turned to group practices as a way of defraying costs and sharing expenses. 

Dr. Conaway’s office has remained a solo practice. He runs his dental office with the help of a close-knit team of assistants. And he’s quick to point out the benefits of his model. “I’m the boss – always an advantage. And I feel like, at our practice, we have a family. It’s a little more personalized.”

He knows the names of all of his patients and their dental histories, and he can provide a more specialized experience. “Teeth are a challenge. Some people have it easy, based on their biology, but some people have it hard,” says Dr. Conaway. A generalized approach just won’t help everyone he sees. “You have to individualize what you’re doing for them.” 

With the changing times, Dr. Conaway has also adapted his practice to better serve his patients in the area. 

“I do it all– fillings, crowns, cleanings, you name it,” he says. Dentures, partials, teeth bleaching, and veneers are offered as well. And, he's also added Botox injections and other non-surgical cosmetic procedures to his list of services to help people look their best and feel more confident. 

In short, Dr. Conaway is a good dentist to have working on your smile. He received a Mastership Award and Lifelong Learning Service Recognition from the Academy of General Dentistry. Between appointments, he’s traveling across the United States to administer licensing exams to prospective dentists. He also currently serves as president of the State Board of Dental Examiners. 

His best dental advice? Break out the floss. “There’s still nothing that substitutes for floss,” he says. The American Dental Association says that as much as 80% of plaque can be removed by flossing daily. 

That’s something to smile about. 
​

An Old Town retail anchor spreads out in their new location inside one of the Historic District's showstoppers - Century Hall.  Find out what's new and what's the same at Bay Life, from owner Janice Guido.
- story by Lisa Monti, photos by Ellis Anderson 

Another neighbor is Gallery Edge, an exhibit space featuring works by 10 artists that has already made a name for itself as an artistic showplace. “I love the fact that Gallery Edge is here,” Guido said. “Art galleries like it are very important because they help support the talented artists of the Mississippi coast.”

Guido points out that she sells only original artwork in Bay Life, another advantage that makes her shop special. There’s also home decor such as lamps and pillows, table settings and jewelry.

Local artists Tehle McGuffee and Tracy Stieffel have been with Bay Life since it opened three years ago. A new artist, Donna Cowart Martin, sells her glass work there. 

The shop’s merchandise is meant to reflect the Southern charm of life on the Bay, and shoppers can pick out the perfect gift or something special for their own homes.  

Bay Life’s wedding registry offers beautiful gifts including glassware and table linens. The shop has free gift wrapping or gift bags for all purchases. And if you can’t make up your mind on a purchase, gift certificates are available.

There is one more bragging point about Bay Life Gifts making  Century Hall its home and it’s a major convenience for customers: free parking. That amenity is evident just about every day. A customer came in to Bay Life recently on her lunch hour to buy a wedding gift and pulled right into one of the reserved parking spaces alongside the building.

​“As a retailer, that’s key to your business, especially if you’re trying to keep good local customers,” Guido said. “In today’s world,  a lot of people are working and everybody is in a hurry.”

There’s even plenty of seating at Century Hall for those who want to rest and chat while others shop.

Besides shopping with her and her Century Hall retail neighbors, Guido says locals and visitors can take advantage of shopping and dining at the other unique buildings along and around Second Street. That’s more synergy for merchants and shoppers take take advantage of in Old Town.

With all those selling points at Bay Lift’s new address, it’s easy to see that Guido made the right move. “I’m very happy to be here. It feels right, and everybody really likes the way things look here.”

Bay Life Gifts
112 S. Second St (at Century Hall)
Bay St Louis, MS
228-304-0636

Hours
Tuesday - Saturday 10 a.m. to 5 p.m.
Sunday 11 a.m. to 3 p.m.
Closed Monday
Or anytime by appointment 
​

While the popular Bay Town Inn hasn't changed much in the past five years, Old Town itself has grown, giving the Inn's loyal fan-base more to enjoy during their stays. 
- story by Lisa Monti, photos by Ellis Anderson 

​Moon has put her background in tourism to good use at her inn and in the community, where she works to bring visitors to the Bay. “My job is to get them here and out so they can spend money at the shops and restaurants. Then they can go home, tell everybody how fabulous it was and maybe they buy a second home or move here permanently.”
 
It’s easy to see why Bay Town Inn keeps guests returning. With its welcoming, coastal setting overlooking the beach in Old Town, the inn manages to appeal to both business and leisure travelers. Mississippi First Lady Deborah Bryant is among the returning guests.

The inn’s guest suites have a living and kitchen area, full bath and bedroom with a king bed, many with views of the courtyard and pool. The poolside accessible room has two double beds, an over-sized bathroom and kitchen area.

The second floor Lighthouse Room on the second floor is over 700 square feet with a queen bed, sofa-sleeper, full bath, kitchen area and a private deck.
 
Weekend guests have a full breakfast delivered to their suite. During the week a lighter meal is waiting for guests in their room. Fresh flowers, waffle weave robes and free wi-fi are among the amenities.
 
Guests on social media travel sites can’t say enough about Bay Town Inn, which consistently received the highest reviews. The comments tend to be superlative: A gem, first class, excellent location, fabulous food. “We hated to leave but made plans to meet again next Summer at The Bay Town Inn- but for a longer stay!”

 Serving as such an accommodating host and promoting the area is more than a full time job, but Moon doesn’t consider it work. “It is fun. I love what I do.”
​
Moon has established strong relationships with agencies and companies at Stennis Space Center agencies as well as industries at Port Bienville and Stennis Airport.
 
“We get a lot of business from that and those guests love it here. They’ve been working all day and can park their cars here, change clothes and then walk down the block for something to drink and a bite to eat without having to get in the car again.”
 
Weekend guests are primarily couples from New Orleans, the North Shore, Baton Rouge and Hattiesburg. The Millennial travelers also come to the inn because they like the roomy accommodations and all of the town’s entertainment options. “They love the Bay,” Moon says.

Bay Town Inn also is a favorite of wedding parties and sometimes book the whole inn. Occasionally companies will have work retreats there and mix in fishing trips and other outings for their employees.

“We also have lots of mother daughter weekends, sisters weekends, people who like to go fishing and play rounds at our great golf courses. It’s a nice variety.”
 
Moon shares her hospitality experience by serving on the boards of the Hancock Chamber and the tri-county Mississippi Gulf Coast Convention  Bureau to help promote Bay St. Louis as part of the entire Gulf Coast region.

​“It’s a way to give back to my community,” she says. "Everybody has to step up and do their part. When you live in a small town, it takes every one of us.”

Fresh ingredients, a creative menu, upbeat hometown atmosphere and a sunny attitude keep customers coming back again and again to Lulu's on Main. 
- story by Lisa Monti, photos by Ellis Anderson 

Dear Friends,

When I purchased 126 Main St thirteen years ago, I became the guardian of a massive retail space and art gallery. Eleven years ago, Lulu Eats and Entertains gourmet retailer became Lulu's "What's For Lunch?" My vision has always been to provide a unique and casual space for folks to lunch and shop. Lulu''s has thrived in being your spot to meet family, friends and coworkers for lunch and brunch and it has been my pleasure to share my love and passion for cooking with you.

Lately I have felt a bit of a tug on my belt loop that quite suddenly untied my heartstrings. After a thoughtful process I allowed myself to realize that the time is now, the time is now for a new chapter in my life, the time is now to, perhaps finish writing Lulu's cookbook, the time is now for a new guardian of 126 Main St.

I hope you savor the flavor of Lulu's in your memory and keep warm thoughts of me, Cyndi "Lulu", Regina and Lizetta.

If you were one of the many generous friends who have a special place in my heart and a plate with your name on it now you can take your plate home and make a new memory for it... to all of you, I thank you kindly.

Our last day for lunch will be Saturday, September 12. So we'd love to see you before then for lunch and you may want to buy the table and chairs, china, etc.

It has truly been my pleasure,
​
Nancy Moynan

The setting at 126 Main Street just off Beach Boulevard is inviting, dynamic and appealing to shoppers who enjoy making their way through the historic building checking out the ever changing creations and merchandise.
​

​Diners can choose to sit in the dining room, also art filled, or opt for a table on the adjacent screened porch, cooled by breezes off the water.
 
Nancy, whose resume includes cooking in the kitchen of Commander’s Palace in New Orleans, prepares traditional Southern food as well as Continental cuisine, all bundled up into a casual coastal dining experience. Nancy also learned cooking from her mother and grandmother, so that adds an extra dimension to LuLu’s dishes.
 
Consider Lulu’s Jazz Brunch menu available on Sundays. Redfish Florentine pairs pan fried Gulf fish and creamy Spinach Madeleine. Cheese grits are topped with tender grillades or large BBQ shrimp. Pain Perdu comes in a silky version or Nancy’s own twist, served with golden fried chicken tenders. There’s more tradition found in the desserts: Betty’s Bread Pudding and Bananas Foster to name just two choices.

​Breakfast and lunch offerings are all prepared to order.
 
“I have a fixed menu - all the hot, delicious sellers like pear pecan salad, and specials every week -  whatever’s fresh, whatever I feel like. Or I might do a different take on a popular special,” she said. On a recent week the special was Oysters Rockefeller Quesadillas.
 
Nancy’s corn and crab bisque and portobello mushroom with baby spinach soup are  always popular items, as is her “debris” stuffed roast beef poboys,  and chicken salad. Those items never change. “You can come in 10 years from now and taste the same flavors,” she said.
 
Also among the favorites is Nancy’s homemade, all natural ingredient ice cream, made in small batches every day, and not just in summertime.
 
Nancy maintains her passion for cooking, preparing all meals to order and with attention to ingredients and tradition. “If it smells like my mom’s and grandma’s food, it’s gotta be good,” she says, promising diners will leave Lulu’s having tasted the flavors of the Bay and her native New Orleans.
 

 Nancy’s creativity doesn’t stop in the kitchen. After Hurricane Katrina, she turned muddy streets into a delicious event: the SOUPer Mudfest on the Second Saturday Artwalk in March. This will be the ninth edition of the fest, and about 1,000 people are expected to join the festivities.

​For $20, participants can buy a soup bowl crafted by local potters and enjoy a succession of soup servings throughout Old Town at dozens of businesses. Past favorites have been tomato basil and corn and crab bisque among other tasty soups. Lines always form at the tent on Main at Second Street where hundreds of bowls will be sold.
 
All money collected from the sale of the bowls goes to the potters, Old Town Merchants’ Association, the Hancock County Food Pantry and Hancock County’s tourism board.
 
On LuLu’s Facebook page, there are photos of Nancy at the stove, clearly enjoying the cooking. “I love it,” she said. “What makes it enjoyable to me is having people come back and relive memories that they had of eating my food.”

The teaching principles she used as a lifelong educator and coach have helped Kathleen Markey become an effective trainer for dogs - and their owners. 
- by Ellis Anderson 

“You use many of the same methods for teaching children as you do dogs,” says Markey.  “In both cases, you first need to get their focus.  And you reinforce positive behavior, whether it’s been asked for or not.”  

She points out that impulse control training also is important to teach to young canines and humans. 

But there’s a major difference between the two as well: dogs communicate mostly through body language.  Markey explains that dogs watch their owners carefully and in most cases, “know the owners better than the owners know themselves.”

But that’s not a two-way street.  People often don’t notice or they misinterpret their dog’s body language.  “They’re talking to us all the time, but we don’t know what they’re saying.” 

For example, if you’re hugging a dog and it rolls its eyes back so that the whites are visible, that’s known as “whale eyes.”   It’s a sign of anxiety, not ecstasy.   

“I sometimes see a dog being forced to greet another dog or kid and it’s showing whale eyes and ears back – clear signs of stress,” Markey says.  “The dog is very scared.  The owner should pay attention to that.”

Reading a dog’s body language is one of the primary things Markey teaches in group classes and while working with individual dog owners.  In short sessions, she can evaluate the behaviors causing issues and begin to work with the owner on retraining the dog.  

Markey says that some behaviors can be addressed much better on the dog’s home turf.  

“If your dog won’t stop barking when the doorbell rings, or if it’s counter surfing, I can’t train it in my yard.  And we can cover a lot of ground in 35 or 45 minutes.”  

The retired educator especially likes teaching children about dogs, individually and in groups.  Teaching them the basics in dog behavior and care can cut back on the chances of being bitten and help make them lifelong animal advocates.  The workshops and kids’ camps also stress the responsibility owners have for their pets. 

In fact, Markey has written an illustrated children’s book about relating to and caring for dogs.  Titled “Whoodies Dos and Don’ts of Child Safety,” it’s told from the perspective of Markey’s celebrity dog, Who Dat. 

Who Dat came into Markey’s life in 2010, after the BP oil spill had left thousands of dogs unable to be cared for by their owners.  Many were abandoned.  Other’s were surrendered.  Like a small Maltipoo.

By that time, Markey had been working with Animal Rescue New Orleans (ARNO) for five years – she’d started volunteering immediately after Hurricane Katrina.  The program’s director, Charlotte Bass, had encouraged her to pursue certification in dog training.  As a trainer, Markey was able to reduce the rate of adoption return, simply by helping families and their new dogs learn to cohabitate peacefully.  

In 2010, Markey, who had grown up with dogs in Chicago and later always had a dog companion who’d travel with her while recruiting for college basketball teams, was in deep mourning for a long-time dog who’d passed away.  She was so distraught, she began working in the cat room at the shelter, unable to be around dogs that reminded her of the loss.  

Charlotte found Markey in the cat room one day and proclaimed, “I’ve got your dog!”  Markey protested that she didn’t want another dog.  Charlotte ignored her and brought in “a little bit of white fluff.”   Markey protested again.  She’d always been a big dog person.  Charlotte persuaded her to take the dog home for the weekend. 

“If this is a yappy dog, I’m not taking it,” said Markey.  

The two-year-old bit of fluff and Markey have been inseparable for the past seven years.  

​The dog promptly dubbed Who Dat – “Whoodie” for short – and became part of the Saints fan costume act that Markey and a friend had started a few years before.  The two teachers had used a bonus to buy Saints season’s tickets in the nosebleed section.  As a gag, the two costumed as nuns from the fictional “Order of the Long-suffering Fleur de Lis.”  Markey’s friend was Sister Who, while she became Sister Dat.  The pair quickly became crowd favorites at every home game.  Whoodie joined the act and had his own adoring fans on game day. 

“There may have been a time or two when he actually watched games inside the Superdome,” says Markey, smiling.  

In 2017, Markey made the move to Bay St. Louis. She’d been visiting a retired teacher friend who’d relocated and enjoyed the natural beauty and slower pace.  As her retirement as an educator approached, she wanted to expand her part-time pet-sitting/dog-training service into a full-time business.    BADS was born 

Markey and Whoodie, can be often seen walking their guest dogs or riding on a scooter through the streets of town.  The trainer’s volunteering with Friends of the Animal Shelter and she offers programs to help raise awareness about dog-human relationships. 

Markey says that the most rewarding thing about working with and owning dogs is their unconditional love.  She tells a story about a recent beach walk with a gigantic Great Pyranese, Buddy, who’s a regular in her daycare.  The pair came on a distraught woman sitting alone on the beach.  When they stopped to chat, the woman confessed she was upset after being affected by the government shut-down.  

“Before you know it, Buddy put his head in her lap,” says Markey.  “He made her forget her troubles for a minute and smile.  

“It’s what dogs do.”

With a large new location, an expanded printing department, a new website and promotional product offerings and an expanded showroom of more than 2,000 products stocked in-house, S&L Office Supply is growing with a mission in mind:  to become the one-stop-shop for local businesses.  
- by Ellis Anderson

S&L Office Supply
1201 Highway 90
Bay St. Louis
228-467-0002 
Mon. - Fri., 8am - 5pm, Saturday, 10am - 2pm

For instance, the printing department has had room to spread out.  Higher end machinery has doubled output capabilities and allows for printing of everything from flyers to brochures to invitations.  Large format printers can handle blueprints and plans.  Same day printing is available, and there’s never any additional charge for a rush job.  

​Another big “new” for S&L this year:  they’re now printing outdoor banners, yard signs and even vinyl decals.  All of it is done in-house with personal attention from Cochran and his staff. 
 
“We are focused on developing products and services that customers can use to promote their own businesses and functions,” says Cochran.   “We want to be a one-stop-shop for every local business.”  

​That focus has led to another expansion – promotional products.  Anything that can be printed with a company logo is fair game. Think jump drives and pens and coffee mug and mouse pads.  And more.  A million more.
 
Cochran says that they’ve become members of Advertising Specialty Institute, which allows S&L to offer that incredible array of products to their local customers – all at “super” wholesale pricing. 
 
But since a million choices can be overwhelming, S&L will assist in narrowing down the selection to work with a customer’s budget.  They then make a mock-up of the item, so the customer can see a photo of what the product will look like – before they order.

​Providing janitorial supplies and restaurant products now is another way S&L is simplifying the life of their customers. 
 
“During 2018, that’s going to be one of our biggest pushes,” Cochran says. “We’ll have everything from paper towels to toilet paper to hand soap.  Anything that a business or restaurant goes through on a regular basis.  Now, instead of having to travel to buying-club stores to save money, they’ll be able to buy bulk products here in Hancock County.”
 
“Our prices are right in line with the shopping club prices, but you don’t have to take time out of your day or send an employee to make a 50-mile round trip,” Cochran explains.  “Plus, we offer local delivery.”
 
The S&L showroom will soon display popular sanitation, janitorial and paper products that are sold in bulk and kept in-stock.  Shoppers can check out the samples, order at the desk and have the products loaded in their cars. 
 
To save even more time, customers can now order from S&L’s website, which is – you guessed it – new.  

Launched the last week in November, the website allows customers to order print jobs, janitorial supplies, promotional items and more than 40,000 different office products.  Customers can ask that the items be available for pick-up or delivered. 
 
To speed up things even more, the new website shopping area has a “Quick Picks” section.  Two thousand-plus popular items under “Quick Picks” are already in stock and can be picked up immediately.
 
“Chances are, we’ll have the product you’re looking for,” says Cochran.  “If you order and pay for the products online, you can just drive up, we’ll put it in your car and you can go.”  
 
There are even more perks for commercial customers – those businesses with a commercial location and regular business hours.  Cochran says that qualified customers get additional discounts on the products they order most.  Net 30 billing is also offered, as is free delivery with no minimum order (contact Chris to see about becoming a qualified commercial customer). 
 
While Cochran’s strategy has been to build a loyal local customer base, he’s now winning new ones from Picayune, Slidell, and Gulfport.

Cochran says people are willing to make the drive “because we offer that one-stop shopping - with prices competitive to what they’re getting online.  They also love the service here.  They’re able to talk to someone who really knows their stuff and will take the time to learn their needs.”
 
He continues.  “We’re growing fast because we have one thing in mind:  we want to supply everything you need to promote your business and run your day-to-day operations, without having to leave Hancock County.” 

Sponsor Spotlight - November 2017

A rare bird in the world of residential construction, Crane Builders is equally at ease with small projects and grand ones, new construction and sensitive historic renovations.  Find out why a commitment to quality has made this two-generation company keeps clients coming back time and time again. 
- story by Ellis Anderson 

But Jackye’s education goes beyond learning the value of high standards from her dad.  In 2010, she graduated with honors from LSU’s prestigious Engineering School with a degree in Construction Management.  She keeps up with the latest advances in materials and tools, merging the best of the high-tech world with Old World craftsmanship. 
 
This commitment to quality has served the Cranes well:  more than three-quarters of current clients now come from their 40-year pool of previous customers.  Homeowners like the Riveres (who have used the Cranes for several major home projects through the years) give rave reviews.  
 
The Riveres cite multiple reasons for their satisfaction on their new home, including custom design touches and the fact their house was finished four months ahead of schedule. 

​Jackye says that while that’s not always the case, conservative completion date estimates are standard.  
 
“We don’t want to let anyone down, so we like to overshoot,” Crane says.  “We’d rather have them thrilled that we’re early.  Also, our quality control is all-important and we don’t want to rush for a deadline because of unexpected weather-related or material delivery delays.”   
 
Another factor in the quality control is the long-term relationship the Cranes have built with their sub-contractors.  They use only like-minded subs and are able to pair different subs with different jobs.  For instance, if someone wants standard wiring, they might call on one electrician.  If owners want a “smart-home,” they’ll call in a sub who specializes in built-in home electronics. 
 

​
While the Cranes will happily take on the most ambitious new residential project, they’re also experts in making the most of an already existing home. 
 
“Renovations are a whole different animal [from new construction],” Jackye says.  “It’s our niche.  Not many people are willing to take on those special challenges.” 

​In one recent project, the Cranes were called in to explore the possibilities of building a new house for Pass Christian residents.  The family of six had moved full-time into what had been their weekend home.  They were bursting at the seams and needed more space.
 
Instead of starting from scratch,  the Cranes were able to devise a plan that utilized the existing home’s unused attic space.  The final project created an additional 750 square feet that included a stairwell, two bedrooms, a bath and a den.
 
“We love challenges like that,” Jackye says.  “We excel at finding creative solutions, which can often save the homeowners a lot of money.”

In another current project, the Cranes are back working at a home they renovated a few years ago. In "Phase One," the garage was converted to a two-bedroom/one-bath poolhouse, and a porch was built overlooking the new pool, fountain and garden.  In the main house now, two bathrooms are being renovated, while a breakfast nook/family room has been created, opening up the kitchen to the living area. 

​In Bay St. Louis, the Cranes worked with other loyal clients to renovate their historic beach home’s kitchen.  A dated acoustic tile ceiling was removed, exposing “gorgeous” moldings and bead-board ceilings. 
 
Right around the corner, a shabby back wing has been torn off another historic house, with plans to open up the kitchen to a new great room addition.  And the Riveres will be clients again soon – the Cranes are slated to build a pool and a cabana. 

And since the Cranes are veterans at working in the historic districts of both Bay St. Louis and Pass Christian, they're also well-versed on the historic guidelines of each city - which makes for smooth sailing when appearing before local historic preservation commissions.  
 
But while they often work on grand, historic homes and high-profile beach home projects, the Crane's approach smaller projects with equal care. 
 
Jackye explains, “We build small-budget new houses too, working with clients to get them what they want and still meet their budgets."
 
“And you don’t have to look for a handyman for a smaller renovation projects.  We take those on too – for instance, a half-bath update.  Our regular customers know that and don’t hesitate to call us back for smaller jobs.” 
 
Although, Jackye’s at the helm of the business now, father Jimmy still stays fully involved.  And the family construction business expanded again in 2016, when Jackye married Chris Hansen - owner of Hansen Custom Painting (and third-generation painting contractor). Hansen had been a favorite subcontractor of the Cranes since 2003.  It turned out the Chris and Jackye had more in common than a devotion to quality control.  The two have a new son, Andrew Wolfe Hansen.
 
“We love what we do,” Jackye says.  “And working on projects together as a family makes projects even more satisfying.”

Sponsor Spotlight - October 2017

The boutique that's brought a "little bling to the Bay" grows more every year.  Owner Melissa Hamilton explains why.
- story and photos by Ellis Anderson

bijoubel Boutique:  126 Main Street, Bay St. Louis - open seven days
Joan Vass Off Broadway:  124 Main Street, Bay St. Louis - open Monday - Saturday

“The quality is just amazing,” says Melissa.  “Most of the pieces are 100% cotton, a really substantial knit that’s very comfortable.  I’ve had people tell me they’ve had Joan Vass pieces for twenty years.  That speaks to the styling too.  They’re timeless pieces that can be blended with any fashion statement.” 
 
She’s given the Joan Vass line its own shop, while keeping the same comfort + quality + styling  = success equation in mind when expanding bijoubel.   The store now carries brands like Black Cape (which is also found in Chico’s), for women who want a more polished look for business.  For those who like the linen look, there’s Sea Breeze, made in the U.S. from cotton, with affordable prices and easy care. Full-figured women are big fans of Dex, a women’s line sized 1X – 3X.  
 
Melissa says that while most boutiques cater to younger women, she’s focused on the thirty-five-plus group.  
 
“No matter what size or age we are, we always want to look slimmer,” says Melissa, smiling.  “Then as we mature, we want pieces that complement us.  We look for longer sleeves and a looser fit, stylish clothes that are comfortable too. That’s our main focus.”

But bijoubel is popular with teenage girls and younger women as well.  The store stocks plenty of trending accessories, like jewelry, purses and scarves.  With prices starting at $5, it’s a treasure trove for youthful shoppers.  Popular jewelry lines include Mariana and Lo Hola, made in Israel.  There’s also Catherine Popseco and Swarwarski crystals.  
 
In addition to being price conscious when she’s buying for the shop, Melissa  determined early on to keep fresh merchandise in the store, so even regular customers always see something new when they visit.  Display is a high priority too.  The time spent on thoughtful displays doesn’t go unnoticed by customers, who often comment on the store’s visual appeal.   
 
Melissa admits there’s also an advantage to having the popular restaurant Lulu’s on Main Street located in the same building, further back.  Often diners will be enchanted by bijoubel on their way back to the café, then come shop in earnest after their meal. 
 

“We always greet customers, but we’re never pushy,” Melissa says.  “Our sales people are wonderful at giving advice on fitting and helping you find what’s most flattering.”  
 
Melissa points to a new sparkly t-shirt hanging behind the sales counter.  “That’s one of our best sellers now,” she says.  
 
The shirt’s back reads “A Little Bling By the Bay” and has Bay St. Louis and bijoubel written on it as well.  
 
“That’s us,” she says, laughing.  “Like our customers, we love being in the Bay.”  

A personal injury attorney with nearly three decades of experience, Brehm Bell offers the hometown advantage and one-on-one attention for his clients. 
- by Ellis Anderson 

​Bell’s personality reflects his legal style:  he’s a compassionate and empathetic listener, then dynamic, purposeful and energetic when he’s making a point.
 
Like when he explains how the insurance claims process has changed dramatically over the past several years.  Accidents that involve personal injury, now more than ever, can present a mine-field of obstacles for someone who’s been hurt.  
 
“Five years ago, if you had an accident, in many instances, you could handle things yourself,” says Bell.  “Now, almost everyone needs an attorney advocating for them.  The liens, the paperwork, the processes – it’s all gotten extremely complicated, time-consuming and confusing.”
 
As an example, he cites the way accident victims often sign paperwork in the emergency room – a decision that can negatively impact their health insurance for years to come.  One type of form is called an “assignment of interest.”  That means that the hospital will try to get payment from an insurance company first (which will pay full price on procedures), rather than a person’s health insurance (which gets a big discount on charges).
 
“When you’ve been in an accident and you’re in an emergency room, you’re usually stressed and hurting and just want to be seen by a doctor,” says Bell. 
 
That’s the main reason that Bell has come up with a handout listing the things people should do – or not – if they’re in a serious accident.  He recommends you keep the card in your vehicle’s glove box (click here to download the pdf and store on your mobile phone).

If a case goes to trial, Bell points out that there’s an enormous advantage in being represented by a hometown attorney.  He should know, having grown up in Pearlington and graduating from Bay High School before attending law school at Ole Miss.
 
Bell says, “It’s important that insurance companies know you have an attorney who is a part of the community.  It matters.  A representative from another place won’t have the in-depth knowledge of our county.  But if you’re injured and can’t work, I understand all the ways you’re being affected on a personal basis.”
 
Bell’s concern for his community carries over to his personal life, where he and his wife, Jenny, volunteer for several organizations.  Brehm focuses on education, and has served as chair of the Hancock Chamber’s education committee, helping found the annual teachers appreciation dinner and the popular Bookworms program.  He and Sherry Ponder were pivotal in persuading Pearl River Community College to open a branch in Hancock County.  Bell also sponsors an annual scholarship that goes to a local high school graduate who has expressed an interest in law. 
 
“I just try to live in my world and help my people,” he says.   

Next, people meet with Bell in person.  The initial consultation is free.  He takes all their information and listens to their concerns.  After Bell agrees to represent a client, all calls from health insurance, health providers, insurance companies and collection agencies are simply referred to back to his office from that point on.
 
“I tell my clients ‘you just need to focus on getting well,’” Bell continues.  “I’ll handle the claim part.”
 
While Bell says that this country couldn’t have been built without the insurance industry, he also says that  now corporate offices sometimes press people to take quick settlements - before they know the full extent of their injuries.

One of the most glamorous nights in Hancock County - Moonlight On the Bay - provides more than a stellar evening of entertainment.  This benefit for the Hancock Medical Center Foundation helps save lives every year. 
- by Ellis Anderson 

​Last year, Empson contracted a rare case of vibrio bacterial infection.  The Baton Rouge resident went to the Hancock Medical emergency room, where his life was saved by an emergency amputation performed by Dr. Anthony.  

By the time Empson - two-time cancer survivor - arrived at the hospital, his chances for survival were extremely low.  He and his family credit the quick action of Anthony and the HMC staff for saving his life.  

One of the most popular parts of the event is the legendary silent auction.  Carlton says local businesses contribute items that range from an autographed Saints football to fine artwork, from jewelry to spa packages (click here for a donation form).

“We always have lots hotel stays and casino packages and restaurant certificates,” says Carlton.  “We always have so many items, thanks to the generosity of our local businesses and patrons.”

Money raised by past Moonlight On the Bay events has been used to help fund the lifesaving Telestroke Program, fetal monitoring systems, mobile ultrasounds, mammography assistance for the uninsured, the Joseph Lee M.D. operating room suite and much more (click here to read more).  

Carlson says dress for the event is black-tie optional with some attendees opting for tuxedos or formals and others dressing in business attire.

For more information or to reserve seating, call Carlton at (228) 467-8790.   

Videos featured at past Moonlight on the Bay galas

Moving from head coach to head of a growing insurance company, Brenan Compretta has found that the same principles - and personal values - apply.
- by Ellis Anderson

A young hometown entrepreneur is on the move with a new business that aims high and carries through. 
- story by Ellis Anderson 

Third-generation painting contractor Chris Hansen explains the philosophy behind the success, which has become a family motto: "Quality control is everything."
- story by Ellis Anderson 

The colorful and beloved folk artist left behind a lasting legacy in her adopted town of Bay St. Louis.  Step into her world of antiques, art and most of all, laughter. 
- by Lisa Monti  

Broker Stephen Crawford foresees continued growth on the Mississippi coast, driven by beautiful scenery, affordable living, a relaxed lifestyle and the area's most important asset of all - its people.  
- by Ellis Anderson 

A Bay St. Louis accounting firm opens a new office in Diamondhead as a growing number of individuals and businesses discover the advantages  - and value - of hometown expertise.  
- story by Ellis Anderson

The 'Bird turned ten this year and in just a decade, has become an indepensible part of the community fabric - for lots of different reasons. 
- story and photos by Ellis Anderson, food photos courtesy Mockingbird